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What did you think wouldn't be in the box that was $70 cheaper? Instead, you deluded yourself into believing that you were buying something that was too good to be true! You were not 'duped' in any way shape or form.

#PINNACLE AVI CODEC WINDOWS 7 FULL VERSION#

If you looked around a little you found that the full version of both Roxio Creator 10 as well as Nero8 have a full retail price of $99.95…īut you bought one that retails for $29.95… Being a matter of honesty, I hope none of us would. I don't know how actionable in consumer law this sneaky sales method is, but I think it is quite unethical and I can't support or defend it. I personally think that the sales department has deliberately deceived the buyers in this respect, and in cob's position I would be demanding a refund. However if you buy a retail version of Easy CD & DVD Burning because it has MyDVD Express, I think you are entitled to expect that you'll get a proper version of MyDVD Express and not one that has been deliberately crippled without notification to the retail buyer by the deliberate removal of the very popular AC3 sound and the deliberate blocking of certain very popular formats of AVI, among other things.

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You know which applications you're getting because they're advertised, and the version with fewer applications is cheaper.Ī user can't complain if an OEM install that he is given has crippled applications - it's free, and you can expect that. There is obviously a niche for simpler suites, else SOXIO would not have divided up the applications in so many different ways and sold them so many times over as different suites of programs.Įasy CD & DVD burning has fewer applications than EMC10, and that's fine. While I respect your right to your opinion Jim, users may well feel that the 'full' version of EMC10 or Nero 8 have too many 'features' for them, or want to take over their computer.

Given that the advertising at the point of sale does not tell the buyer of the deliberate crippling of parts of the software, how *legal* is this? If I'm being too cynical, or my logic is wrong, I would be delighted to have someone step in and point out the flaw.

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I don't know why this was done, but doing this would stop you buying Easy CD & DVD Burning and installing the free DivX bundle to get the same result as the full version of MyDVD Express.

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I needed to install the I263 codec to get the I263 AVIs to be accepted, but since DivX is included with EMC9 all the DivX and XviD files worked without a problem.īased on this testing, I think that Easy CD & DVD Burning has had its handling of DivX and XviD AVIs deliberately disabled - probably by testing for the 4CC codes used by AVIs compressed with these codecs, and blocking where that 4CC code is found. (7) I installed the full EMC9 suite on another fresh XP-SP2 system and threw the same AVIs at it. I spent the rest of my afternoon installing various codecs for XviD and DivX, but none of them changed the situation. I changed it back and that file was then rejected again. (6) I changed the 4CC code of a DX50 AVI to DIVX, and MyDVD Express accepted it. (5) I Installed DivX 6.8 and WMP was playing everything, but My DVDExpress still would not touch them. (4) I installed XviD 1.1.3 and Windows Media Player started to play them, but My DVDExpress would not touch them. That was encouraging, because if it worked for I263 then it should work for DivX and XviD.

(3) I installed the I263 codec, and the AVIs with I263 were at once accepted by MyDVD Express and Windows Media player. So MyDVD Express is able to handle some AVIs. Surprise! MyDVD Express handled some of the AVIs I threw at it, but wouldn't touch avis compressed with the 4CC codes I263 XviD DIV3 or DX50. (2) I took a fresh XP-SP2 installation and installed Easy CD & DVD burning. It has had the ability to handle AC3 audio surgically removed, so I thought it might have had its AVIs cut off too. (1) Easy CD & DVD Burning is a cut-down version of EMC9. I've included all my working here, so you can judge for yourself if I've reached the only logical conclusion. However you say you have the right codec installed, and you certainly have the right understanding, so that called for some testing. Usually when you get this behaviour from MyDVD or Express, it means you don't have the right codecs installed for the AVI you're trying to add to your DVD. I'm in a state of great unhappiness over this one.

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